Return Policy

To be eligible for a return:

1. The product must be in its original condition.
2. It should be unused and undamaged.
3. All original packaging, tags, and labels must be intact.

Return Process:

1. Contact our customer support within 30 days of receiving your order to initiate the return process.
2. You will receive instructions on how to return the product.
3. Once we receive and inspect the returned item to ensure it meets our criteria, we will process your refund or exchange.

Non-Returnable Items:

Some items are non-returnable, such as reagents that require low-temperature storage and shipment. Contact Info@DrosoKING.com if you have any questions.

Restocking Fee:

Please note that a restocking fee may be applicable. This fee, if applicable, will be deducted from your refund. The amount of the restocking fee will depend on the condition of the returned item.

Refunds:

We will refund the purchase price to the original method of payment. Shipping charges are non-refundable unless the return is due to an error on our part.

Contact Information:

If you have questions or need to initiate a return, please contact our customer support team at Info@DrosoKING.com or 805-586-6718.

Address:

931 Via Alondra, Camarillo, CA 93012

Email:

Info@DrosoKING.com

Tel:

+1 805-586-6718